Average Reviews:
(More customer reviews)There are lots of universal remote controls out there from a lot of manufacturers -- all of which purport to do the same thing: Flawlessly control your multi-component, multi-manufacturer home entertainment system. What makes this remote stand out for me is that it does exactly what it is designed to do and works every time.
What this remote is: A remote control that works every time. Flawlessly. Controls my components correctly, every time.
What this remote is not: A remote control designed for you to program yourself at home with idiot-proof software.
That said, when evaluating the sticker price you should consider that the "fully loaded" cost is a lot more than the amount that shows here. To get the full value out of the remote (or any for that matter) you will need to have it professionally installed. To my knowledge, the manufacturer of this remote does not make the software to program it available to consumers.
I own or have owned Harmony 1100, Harmony One and several older 600 series remotes. They're pretty good remotes and you can program them yourself. So why the switch to the MX-880? I was controlling the same system with the Harmony 1100 and an RF extender. About 50% of the time the remote wouldn't turn the TV off when I turned the system off. Additionally, at least once a week a guest in my home or my wife would tell me that they'd "broken" the TV. In every instance the remote had failed to switch a component appropriately or something similar. Usually I could walk my wife through fixing it over the phone...but only because I programmed the remote myself and knew the logic behind the command sequences, etc. When we moved in late summer, I had a professional installer put my components into custom cabinets and had them program my Harmony 1100 -- the same problems continued. My wife commented that she wanted her little simple TV back...because at least it always worked. I emailed my installer the next AM and asked him for his thoughts and explained my problems with the 1100. He recommended the MX-880 and said that while it wasn't as flashy as my Harmony 1100 with it's touch screen that the bottom line is that the MX-880 works...every...single...time. A week in and I have to say he was spot on. After being out of town for a week I asked my wife if she'd had any problems with the remote and what she thought of it. Her response was as follows "I can't seem to make that remote NOT work....it's thing you've ever bought." While I don't fully agree that it's the best THING that I've ever bought, it is, by FAR, the best remote I've ever bought.
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