Average Reviews:
(More customer reviews)The HW-C700 sounds nice, however it has faults. My setup is all new 2010 Samsung 3D components (TV = UN55C7000, Blue-ray = BD-C6900). The setup has all new HDMI 1.4 cable connections as recommended (and new optical cable from TV to AVR as recommended for Anynet in the receiver manual).
- Sometimes, there are repeated drop outs when streaming audio/music using Allshare and the proper Samsung server software on the PC (PC is fine). Sometimes, the audio streams fine. Netflix does stream well, even in HD so that rules out the network.
- Had to disable Anynet+, even though configured precisely as stated in the manuals/enabled on all devices. The receiver would keep forcing me to use the Audio Assign button on the remote to set the TV to HDMI vs. Optical (every time I powered on devices using BD-C6900 remote). I did make sure TV and BR Player had latest firmware updates.
- There were no firmware updates available on the Samsung website for the HW-C700.
- My inquiry email via the Samsung support web page from 5 days ago was never responded to where I reported these problems and asked if there was a firmware update/fix. They did respond to my second inquiry (sent them this review), but they only suggested I reset the receiver. That was not acceptable as I don't want a receiver I need to "reset" when it flakes out.
- In the middle of viewing a show/movie, you get a black screen with a message "Disconnecting Anynet Device". The new Logitech Harmony One remote I purchased would not work properly/consistently unless you train the remote (yuck)! Not sure who has the weakness here (Logitech or Samsung). That was my backup plan as Anynet+ is pretty bad.
- I hate to return it, but I thimk it's better to wait until the other companies release their 3D receivers later this month and over the next two months. I think this type of product is new for Samsung. The HW-C700 going back.
I don't see the point in having all Samsung components to use Anynet if casues more problems than is solves. Anynet aside, dropouts are not acceptable, nor is unresponsive support from Samsung, hence only a two star rating.
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