Average Reviews:
(More customer reviews)I have owned five Marantz SR6004s, only one of which is still working today. All were purchased from an authorized dealer and were brand new or A stock. I bought two units - one for my study utilizing a 5.1 setup plus heights and one for my bedroom - 5.1 setup with two in ceiling speakers in each bathroom configured as a second zone.
The four units that died all died in less than 30 days. The quickest died after 8 days, the longest made it about 26 days. The death always included a pop or thud from all speakers and then the Marantz entering into protect mode. Once in protect mode, it cannot be revived - even by leaving it unplugged overnight or trying to reset it via the front panel. It is completely fried.
In both rooms, all of my speaker connections are without isssue; the Marantzs have replaced Onkyos and a Denon that have operated in the same setup for over two years. The Marantz was well surge-protected in both rooms - even to the point i surge protected the coaxial feed from the cable box.
The failures occurred without warning or symptom of a problem. Of the four failures, three occurred while watching college football on a saturday, one occurred one evening with the tuner on only.
The surving unit is still working without issue in the same setup. Earlier this week I torture-tested it, left it on for three days straight without issue or excessive heat.
It is my contention there is either a faulty part or faulty design that causes catastrophic failure to these units. One other has reported an identical death to mine on his SR5004.
Marantz categorically denies a problem.
I would hold off on buying this unit despite my true affection for its sound. There is something wrong with some of these units.
If you do buy one, buy it from an authorized dealer who has a generous 30 day return policy (and will pay for return shipping costs if online). These units have generally died within two to four weeks of use, but I have not made it too far past 30 days with my working unit.
I really like this receiver and have been more than persistent and attempted to trouble-shoot the issues with Marantz. They were of no help at all and continued to insist the problem was only in my setup.
it's a great receiver when working. I can only hope that Marantz addresses the catastrophic failure affecting these units and issues a recall to those affected.
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USB port for iPod Digital connection, Dolby TrueHD, dts-HD MA and Dolby ProLogic IIz decording, Audessey MultEQ&Dynamic Volume, Color GUI, Analog to HDMI scalling, RX101Bluetooth Receiver included for iPhone/Mobile, M-DAX compressed audio expander
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